SOCKETCARE warranties and service PROGRAMs
Protect Your Investment...
Enhance Your Service
Experience maximum perfromance while lowering Total Cost of Ownership (TCO) with SocketCare support for your Socket SoMo® handheld
computers, Bluetooth® barcode scanners or other data collection devices.
•
Gain Peace of Mind – Reduce risks by protecting your investment with SocketCare coverage including high-quality support from Socket specialists
•
Minimize Downtime – Accelerate repair and replacement to minimize downtime for increased productivity
•
Simplify Support – Fast, flexible and reliable product support services
For more detailed information, please visit:
www.socketcare.com
Which version is right for you?
SocketCare
Plus
••
Only technical support with same day response
••
Exclusive (800) hotline
•• 7-10
day repair / replacement
••
Available in 2 or 3 year programs
••
Can be purchased within 60 days of device purchase
SocketCare
Comprehensive
Coverage
••
Add to your SocketCare Plus service program
••
Repair and replacement for various accidental damages normally excluded by standard limited
warranty
••
Simplifies replacement of damaged equipment
••
Can be purchased within 60 days of device purchase with purchase of SocketCare Plus program
SocketCare
Extension
••
Extend your existing SocketCare service plan by 1 year
••
Same features as existing SocketCare service program
••
Must purchase within 30 days of expiration of existing service program
ZebraCare Depot Service Agreements
Zebracare Warranty Plus (Standard Depot Service) Agreements cover
the labour, spare parts and preventative maintenance (and, where
applicable, printheads and collection) necessary to bring your printer
back to full operation.
Agreement Options:
1.
ZebraCare Standard Depot Service
2.
ZebraCare Comprehensive Depot Service – includes printhead
coverage
3.
ZebraCare Fixed Price Repair - a flat-rate repair service for non-
functioning printers out of warranty or contract
4.
Zebracare onsite comprehensive services - Uk & Ireland only.
Upgrades available for each Agreement:
Collection Service: where Zebra organizes and pays for the next
day collection of your non-functioning printer.
Guaranteed 4-day Turnaround: where your printer is either repaired
or replaced with an equivalent exchange model. A minimum of
100
printers must be under contract.
All repairs are covered except those that are required due to abuse,
misuse and excessive wear and tear that render the printer beyond
economic repair.
With an Annual ZebraCare Service Agreement you are covered from
the date of order. Receive a 15% reduction off the Agreement list price
when you purchase ZebraCare within 1 month of printer purchase.
We typically repair printers in 6 working days, where day one is the day
of receipt at Zebra. Zebra pays for return shipping within the EU.
For sale in the EU and selected countries only. Please check for
availability.
*
Minimum quantity of 100 printers on contract
**
Contracts limited to a duration of 2 years for: TLP/LP28xx and 38xx series printers
Check for contract limitations for: TTP52xx, 1000, TTPM, CPM and 101
For all your requests, please contact your Lexit Group Account Manager.
Services
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